Protection of personal data

The following information relates to the protection of your personal data. This is the data that allows you to be identified, directly or indirectly, such as your first name, surname, email address, telephone number and IP address.

Personal data is collected when:

You are protected in accordance with the European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (entered into force on 25 May 2018) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

Legal bases and purposes of the processing operations 

 Personal data is collected and processed with the aim of:

  • Informing you
  • Answering your questions
  • Handling the files and records that concern you

Data is also collected and processed anonymously:

  • For statistical and qualitative purpose, with the aim of improving our services
  • To provide you with an answer in your language

Processed data

In the situations listed below, personal data is collected and processed automatically.

  • You visit one or more pages.
    Data collected and processed: IP address.
  • You contact us through email, telephone call or text message.
    Data collected and processed: Surname, first name, email address and telephone number you have provided.
  • Exchange of emails, telephone calls or text messages.
    Data collected and processed: Meta data that may or may not be related to your email, telephone call or text message.

Use of cookies

Navigating on may cause the installation of cookies on your computer. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. The website can use the following cookies:

  • has_js. Cookie that is used to indicate whether the user's browser has enabled javascript.

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Storage duration

The storage duration:

  • of your IP address is 24 months
  • of the cookies is until you close your current browser session
  • of the exchanges through email, telephone call or text message is 5 years

In exceptional cases, such as in the context of legal proceedings, your personal data may be stored for a longer period.


dr. Jos de Vogelaer guarantees the security (integrity and confidentiality) of your personal data. It is protected against unauthorised access, unauthorised use, loss and unauthorised changes.

To this end, we use security methods and procedures that we will not describe in detail here for security reasons.

Please note: Appropriate physical, technical and organisational measures are taken to guarantee a level of security that is appropriate with regard to the risks.

Right of inspection, modification, objection and deletion

You have certain rights relating to the personal data that we use: the right of inspection, the right of modification, the right to object and the right to have data deleted.

Your application will be processed within 30 calendar days.

Please send an e-mail or letter to our Data Protection Officer together with a scanned copy or paper copy of your identity document containing your signature to the following address in order to exercise your rights:


If you consider that dr. Jos De Vogelaer has not processed your personal data in accordance with the applicable regulations, you are entitled to lodge a complaint with the Data Protection Authority:

Data Protection Authority – Drukpersstraat 35 – 1000 Brussel


For more information about our data protection policy, you can contact: